NATIONAL DIAGNOSTIC REPORT ON THE QUALITY OF MUNICIPAL PUBLIC SERVICES: ALBA IULIA, BAIA MARE, BACĂU, CONSTANȚA, DEVA, GIURGIU, RÂMNICU VÂLCEA, SECTOR 1
In the run-up to the 2024 elections, Romania is in a moment of transition and reconfiguration of national priorities. The post-pandemic period has brought with it significant challenges in areas such as health, economy and education, and the government and local administration are facing pressure to restore balance and implement effective recovery policies. This stage of Romania’s evolution is marked by an increased focus on sustainable development issues, digitalization, and improving public services at the local level. With an interested and informed electorate, the 2024 elections represent a crucial opportunity to shape the country’s future and to address national priorities with a clear and sustainable vision.
The benchmarking study was carried out between 2021 and 2023 and covered 8 local authorities (Alba Iulia, Baia Mare, Bacău, Constanța, Deva, Giurgiu, Râmnicu Vâlcea, Sector 1). In order to carry out the monitoring of how public services (education, public transport and waste management) are managed, both the legal provisions to be respected by local public authorities, according to the legislation in force, and international best practices and recommendations were taken into account.
THE FULL REPORT CAN BE FOUND HERE

NATIONAL DIAGNOSTIC REPORT ON THE QUALITY OF MUNICIPAL PUBLIC SERVICES – FINAL RANKINGS AND FULL MUNICIPAL FILES CAN BE FOUND HERE
As a result of direct experience and the hundreds of requests we mediate annually between citizens and local governments across the country, we have found that the main public services provided at the local level that need improvement are education, public transport and waste management. Improving them can only be achieved through your direct involvement.
Whatever role you want to assume as a citizen, the first step is to get the right information. In the Guide to civic responsibility and involvement you can consult the relevant legislation in the field, how it is organized, and the role of the local authority and the citizen in the development of the public service, find examples of good practice, as well as models or petition forms.
Do you want to get local public authorities to provide quality public services?
The more active citizens are in a locality, the more their views will be taken into account.
Choose to get actively involved and improve the things that used to make your life difficult!
What can you, as a citizen, do to solve a problem?
The Active Citizens Guide is HERE!
Check it out and find out what the steps to solve a problem might be!
As a result of the direct experience and hundreds of requests we mediate annually between citizens and local governments across the country, we have found that the main public services provided locally that need improvement are education, public transport and waste management. Their improvement can only be achieved through your direct involvement.
Regardless of the role you want to assume as a citizen, the first step is to inform yourself correctly.
In the Guide for responsibility and civic involvement you can consult the relevant legislation in the field, the organization of the local administration and the role of the citizen and the local authority in the development of public service; you can also find examples of good practice and models or petition forms.

Do you want to persuade local public authorities to provide quality public services?
The more active citizens in a locality, the more their opinions will be taken into account.
Choose to get actively involved and improve the things that made your life difficult until now!
What can you, as a citizen, to solve a problem?
The guide for active citizens is HERE!
Consult it and find out what are the steps to solve a problem!
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The project is carried out by the Romanian Academic Society, in partnership with the Act For Tomorrow Association and Vellenes Fellesorganisasjon and benefits from a funding of 249,989 euros, through the Active Citizens Fund Romania program – funded by Iceland, Liechtenstein and Norway through the EEA Grants 2014-2021 . The content of this website does not necessarily represent the official position of the EEA and Norwegian Grants 2014-2021; for more information visit www.eeagrants.org. Information about Active Citizens Fund Romania is available at www.activecitizensfund.ro.
